{
  "id": "550e8400-e29b-41d4-a716-446655440000",
  "title": "Database connectivity issues",
  "status": "investigating",
  "severity": "major",
  "started_at": "2026-01-15T10:30:00.000Z",
  "resolved_at": null,
  "created_at": "2026-01-15T10:30:00.000Z",
  "services": [
    { "id": "660e8400-e29b-41d4-a716-446655440000", "name": "API" }
  ],
  "updates": [
    {
      "id": "770e8400-e29b-41d4-a716-446655440000",
      "status": "investigating",
      "message": "We are looking into this",
      "created_at": "2026-01-15T10:35:00.000Z"
    }
  ]
}